TECHNICAL SUPPORT

Technical Support

The WWHS Technical Service Center provides full-process service support for product consultation, technical support, and issue feedback.

TECHNICAL SERVICE CENTER

Technical Service Center

Three channels — phone, email, and online form — to handle your service requests in one place.

Service Hotline

0755-84235596

Service Email

info@wwhsbio.com

Service Type

Product consultation · Service consultation · Other inquiries

FEEDBACK

Issue Feedback

Please fill in the following information, and our technical team will contact you as soon as possible.

After submission, our technical team will contact you as soon as possible.

DOWNLOADS

Technical Resources

Product brochures, operation videos, and other technical materials are available on the technical resources page.

Product Brochures

Introduction brochures for NIR-1000 and FIA products.

Go to Technical Resources

Operation Videos

Product operation demos and maintenance tutorial videos.

Go to Technical Resources
FAQ

FAQ

Answers to common questions about NIR-II technology and products. Click a question to expand.

1. What is the principle and advantage of NIR-II fluorescence detection?

Principle: WWHS uses fluorescent microspheres with an emission wavelength in the near-infrared II region (NIR-II, >1000 nm) as signal labels, conjugated with specific antibodies to build an immunoassay system. During testing, the target analyte in the sample undergoes a specific immune reaction with the NIR-II fluorescent-microsphere-labeled antibody, forming a quantifiable fluorescent signal on the test cassette. The dedicated analyzer (NIR-1000) captures the fluorescence intensity in the NIR-II band and, using a pre-established standard curve, converts the fluorescence signal into a quantitative result for the analyte. This method is essentially a combination of immunochromatographic testing and NIR-II optical detection; by selecting a better optical window, it improves the signal-to-noise ratio and quantitative stability.

Advantages:

  • A. Significantly reduced background interference and higher SNR: In the NIR-II band, absorption, scattering, and autofluorescence of common biological matrices (hemoglobin, lipids, bilirubin, etc.) are greatly reduced; compared with visible-light and NIR-I fluorescent labels, background noise is lower, yielding a higher signal-to-noise ratio (SNR).
  • B. Higher detection sensitivity for low-concentration quantification: Under low-background conditions, the effective signal of NIR-II fluorescent microspheres is easier to distinguish and amplify, enabling immunoassay sensitivity close to chemiluminescence methods without magnetic-bead separation or complex washing steps.
  • C. Better quantitative stability and higher reproducibility: The NIR-II band is less affected by ambient light, and the detection signal is less sensitive to sample color, mild hemolysis, or lipemia, helping improve within-run and between-run reproducibility and enhancing the stability and consistency of quantitative detection.
  • D. High performance combined with simple operation: The detection workflow retains the simple operation and rapid reaction advantages of immunochromatography.
  • E. A foundation for multi-analyte expansion and platform-based testing: NIR-II fluorescent microspheres offer good optical tunability and batch consistency, enabling standardized and scalable quantitative testing for different analytes on the same platform.
2. Besides clinical testing, what are the research applications of NIR-II?

Mainly in vivo imaging. Angiography, cerebral vascular imaging, tumor boundary delineation and surgical navigation, sentinel lymph node mapping, stem cell and immune cell tracking, and drug distribution and metabolism are the most active NIR-II fields. In small-animal tests, transmittance exceeds 92% in the 850–1650 nm band, resolution reaches the 10-micron level, and acquisition can reach 2000 frames per second. Sub-windows such as NIR-IIb (1500–1700 nm) have lower scattering and higher SNR.

3. NIR-II has been discussed for years — why are there so few companies turning it into diagnostic products?

Professor Hongjie Dai's group first achieved sub-micron near-infrared in vivo imaging in Nature Nanotechnology in 2009, laying the foundation for the later NIR-II (1000–1700 nm) window. For more than a decade afterward, work focused mainly on in vivo imaging and materials research. Co-integrating the light source, nanospheres, and detector, and then completing stability validation and registration, takes a very long time — one reason NIR-II has long stayed in the laboratory with few finished products.

4. What are the application scenarios of the NIR-1000 fluorescence immunoassay analyzer?

The NIR-1000 is a dry fluorescence immunoassay analyzer based on near-infrared II (NIR-II) fluorescence. Positioned for primary-care POCT, it covers three scenarios: chest-pain centers and emergency departments in tiered hospitals, county-level medical communities, and private clinics. The design trade-offs are clear — as easy to operate as colloidal gold, while delivering reliable quantitative results at a cost primary care can afford.

GET IN TOUCH

Need Technical Support?

Leave your request, and our professional technical team will contact you as soon as possible.

Contact Technical Team